Benefit Contacts

Get Help Here

Roper Employee Benefits Service Center

Monday – Friday, 8am – 6pm ET

888-481-3284

Contact this team with any health and welfare questions.

If you have a more complicated issue and have already contacted your insurance carrier (i.e. Anthem, Delta Dental, etc) but still need more assistance, contact this team.

Note: More complex cases may be referred to an associated benefit resource center team with USI for one-on-one direct support.

Get Help Here

Fidelity NetBenefits Customer Service

Monday – Friday, 8:30 a.m. – 8:30 p.m. ET.

Contact this team with any 401(k) or Employee Stock Purchase questions.  If you have already contacted Fidelity for assistance and still need help, contact your HR department for further guidance.

Provider Web Address or Other Resources Phone Mobile App
Medical/Prescription
2025 Vendor
Blue Cross and Blue Shield of Florida and OptumRx
MyHealthToolkitFL.com Customer Service: 855-212-4674 My Health Toolkit
2026 Vendor
Anthem and Carelon Rx
anthem.com 844-614-3181 Sydney Health
Anthem LiveHealth Online anthem.com 888-548-3432 Sydney Health
HSA Bank hsabank.com 800-357-6246 HSA Bank Mobile
Dental
Delta Dental deltadentalins.com 800-521-2651 Delta Dental
Vision
VSP vsp.com 800-877-7195 VSP Vision Care
FSAs, Commuter Benefit, and COBRA
WEX wexinc.com/login/benefits-login 866-451-3399 Benefits By WEX
Short- and Long-Term Disability, Voluntary Life and AD&D, FMLA, Accident and Hospital Indemnity
Lincoln Financial Group Find a summary of Life and AD&D coverage in UKG Pro. Report a disability claim and/or a Family Medical Leave of Absence (FMLA) at MyLincolnPortal.com and use company code: ROPER. Report a Leave:
855-286-1351
N/A
Pet Insurance
Wishbone Pet Insurance customercare@petbenefits.com 800-891-2565 N/A
Employee Assistance Program
TELUS Health (formerly LifeWorks) one.telushealth.com 866-695-6327 TELUS Health One app
Retirement
Fidelity netbenefits.com 800-835-5095 NetBenefits
Employee Stock Purchase Program
Fidelity NetBenefits.com 800-544-9354 NetBenefits

Resources

Documents

2026 Benefit Guide – Roper
Roper 2025 Annual Notices
Roper 2026 Annual Notices
HDHP-SBC
PPO Plan-SBC
HDHP Benefit Booklet
PPO Benefit Booklet
2026 Delta Dental Summary
2026 VSP Summary
Life & AD&D - Certificate of Coverage